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Knowledge Base for Testers
Everything you need to know about testing for Userbrain
Article suggestions
Featured articles
6 articles
How do I get paid?
Qualification test FAQ
What do I need in order to get started?
What should I say?
Top 5 reasons why tests are declined
How do I start with my qualification test?
Qualification test
6 articles
Qualification test FAQ
How do I start with my qualification test?
Can I retake my qualification test?
What happens after I submit my qualification test?
I can't find my qualification test
Why hasn't my qualification test been reviewed yet?
Getting Started
9 articles
What do I need in order to get started?
How do I record my tests?
What is recorded?
How long should my tests be?
How do I get notified about new available tests?
How many tests can I do?
Userbrain Tester Code of Conduct
What languages can I speak during a test?
View all articles in “Getting Started”
Getting Paid
6 articles
How much will I get?
How do I get paid?
Do I have to pay taxes on my income?
Is PayPal the only way to get paid?
How long does it take to get paid?
Where can I see my payments?
Testing on Desktop
8 articles
Install Userbrain Recorder 101
What should I say?
Do I have to enter my own private email address?
Do I have to sign up on the websites you test?
What and when is the Userbrain Chrome extension recording?
macOS Catalina 10.15: Screen Recording permission
System requirements for Testing with Chome Extension
Avoid clicking on ‘Stop Sharing‘.
Mobile Testing
5 articles
How to start testing with the Userbrain iOS App
"Permission denied" dialog box shows up
Any problems with our iOS app?
How to start testing with the Userbrain Android App
Any problems with our Android app?
Troubleshooting
9 articles
I have problems with the Userbrain Chrome Extension
I got interrupted and had to cancel the recording.
I can't complete a task
I have problems with my audio
I have problems with the Userbrain iOS App
How to Pause or Discard a Test
Why can't I upload my test?
How to set your Audio or Video Permission for Mac
View all articles in “Troubleshooting”
Account Help
6 articles
I have forgotten my Userbrain email or password
I'm not receiving any tests
How do I unsubscribe from receiving emails?
I received a test notification. Why can't I see it on my dashboard?
My account has been locked
I want to delete my account
Getting Better
3 articles
Top 5 reasons why tests are declined
What is an invitation code?
How do I get rated and where can I see my rating?